I feel that Glasser Tech has my back

When a tech problem arises, as they often do, Glasser Techs always has my back.  All I have to do is call and they make sure there is always someone to resolve my issue promptly, calmly and professionally, sometimes having to think outside the box.  Recently my server went down.  Glasser Tech sent someone immediately and they were able to get me back up and running within an hour!  I call that excellent service.

Riva Schwartz Law Office of Alan J. Schwartz, P.C.

Glasser Tech caters exclusively to law firms

What we love most about Glasser Tech is that they cater exclusively to law firms and understand the urgency and need for timely response when it comes to technological issues. Their response time, thoroughness, attentiveness and follow up makes us feel we made the right decision in switching. If you are considering switching IT firms, you won’t be sorry.  Switching to Glasser tech and having them on board is one of the best decisions we ever made.

Tiffany D. Frigenti Lynn, Gartner, Dunne & Covello

Reliability

It has been great to have an IT company that’s reliable.  Glasser Tech’s staff is very proficient. As a matter of fact, they seem more technically proficient than the other IT companies I have used.  I appreciate that their larger staff makes them very responsive so there always seems to be someone available to assess our situation.  If you are looking for a professional IT support team, I highly recommend Glasser Tech.

Robert J. Kurre Kurre Schneps LLP

Peace of Mind

When I am asked about Glasser Tech I think “peace of mind”. In today’s business environment, optimally performing computers, fast access to your business information and cutting-edge technological support is essential for an efficient, productive operation. In over 30 years managing service businesses, I have not worked with a more responsive and professional team. I have complete confidence in the Glasser Tech group and will continue to work with them indefinitely.

Angela Danielson Administrator
Schwartz Law PC

I’m so glad I pro-actively switched to Glasser Tech’s backup and disaster recovery solution!

There was a power failure in our building, when the power came back on it unfortunately destroyed our server’s hard drive. Luckily, some months before I finally implemented the disaster recovery backup solution that Michael had been trying to convince me to purchase.  Because of this new disaster recovery backup solution, we now had a mirror image of our server and all data readily available.  That same day the backup image was restored to a new hard drive and we were up and running again.  Most important for us is that everything was exactly as it was before the power failure.  I can’t even imagine how different this would have gone if we had not had this particular backup solution.  I am sure it would have taken several days to get the office up and running and we would likely have lost a significant amount of information.  Additionally, since we were backup up and running so quickly our staff had minimal downtime (saving us thousands of dollars).  Of course, I looked like a superstar to the partners, so that made my day and gave them even more confidence in Glasser Tech.  Anyone who does not use a backup solution like this will likely regret it at some point, because eventually things go wrong.  I am so glad I pro-actively listened to Michael and implemented his recommendation for the disaster recovery backup service.

Cara McNamara Legal Administrator
Harras, Bloom & Archer

You have always taken a personal interest in how our operation is working and how we can make it work better.

We have had an IT relationship with your company for a number of years and you and your techs have always been responsive to our needs and extremely capable in your knowledge and expertise.

Beyond your service as our IT professionals, you have always taken a personal interest in how our operation is working and how we can make it work better.  I have always gotten the feeling that you consider our relationship to be more than just a business one and that truly sets you apart from others in your industry.

Thank you for the systems confidence you have given us and for the help you have been in our network growth.  I appreciate all you have done for us and I would certainly feel at ease recommending your services to others.

William J. Monaco Partner
Feldman, Kramer & Monaco, P.C.
Hauppauge, New York

Glasser Tech is solution oriented, always available and cost-effective

I would absolutely recommend Glasser Tech to anyone thinking about switching IT companies.  Glasser Tech is always dependable reliable and willing to travel to service the needs of their customers.  Their staff is very knowledgeable, diligent and a pleasure to deal with.  When we call for service they work to find a solution to our issue immediately.  We love that they are always available and cost-effective.

Doreen Pesce Esseks, Hefter, Angel, Di Talia & Pasca, LLP

With Glasser Tech, we have better control over our IT management

With our prior MSP, we felt that while they offered 24/7 help, the quality of that help was all over the place and sometimes caused more problems.  We feel that with Glasser Tech we have better control over our IT management.  Glasser Tech is solution driven.  We have noticed a massive improvement in consistency and quality of the support provided to us.  This has drastically reduced the time it takes to troubleshoot and resolve an issue.  Their deployment of smaller teams with greater familiarity with our network is very helpful.  When we call, they always have a solution.

Jesse Wojewodzic Bartlett, LLP

The folks at Glasser Tech treat you like a human

We have been a Glasser Tech customer for a long time.  Whenever I call for service, I feel like they treat me like a human and not someone just calling to complain that something isn’t working.  Their staff is friendly and always comes through with a speedy solution to resolving our issues.  I have referred Glasser Tech many times.  If you are on the fence about switch, go with Glasser!

Julie Rispoli Frazer & Feldman

Glasser Tech’s personal service to our firm is unparalleled!

Plain and simple, attentiveness is the single biggest benefit we have received since switching to Glasser Tech for our Law Firm’s IT support.  Every time we call with an issue it is taken care of quickly and effectively.  The personal service we have received is unparalleled.  We are glad we made the switch!

Rania Cairo Bragoli & Associates